Professional Responsibility IAR CE
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This class is one of 12 in a plan fulfilling 2026 NASAA IAR CE requirements with all LIVE classes. IARs can join anytime and complete all 12 required classes LIVE in six months... more NASAA stopped reviewing new class submissions on January 23, while it transitions to a new database. Professional; Responsibility IAR CE approval by NASAA form this class is delayed until NASAA reviews restart in March. This class offers financial professionals a detailed road map to delivering insights clients are more likely to hear, understand, and act on amid financial stress. Wealth management/financial planning is collaborative. Financial Counseling is designed to help professionals maximize the effectiveness of collaboration via a knowledge base and Seven Essential Counseling Skills. One skill in particular, Insights, the ability to impart your message, receives too little attention but is crucial in shaping client perspectives and delivering your technical expertise in advice they can implement. At this class, you learn how to improve client financial planning outcomes by:
Participants learn how framing, contrast, anchoring, and social proof influence client perception of risk, return, and long-term outcomes. The class emphasizes translating market data into real-life meaning that aligns with client goals and values. By the end of the program, advisers will be better equipped to communicate expertise in ways that strengthen trust, improve client outcomes, and reinforce fiduciary responsibility, and you learn ways to: |
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Maximize client receptivity before delivering advice. Apply CURE to open a window for effective guidance. Recognize how market fear distorts client risk perception. Identify availability bias driving short-term investor reactions. |
Use contrast to reframe market narratives constructively. Position data to counter emotionally charged market headlines. |
Translate market data into client‑relevant meaning. Convert percentages into outcomes clients emotionally understand. |
Frame numbers to increase persuasion and retention. Use comparison and real-life benefits to guide decisions. |
Anchor key concepts clients should remember long‑term. Create verbal anchors that survive beyond the meeting. |
Focus attention on the most consequential advice. Use primacy and recency to strengthen message impact. |
Emotionally tag advice to client life goals. Link investment decisions to personal values and outcomes. |
Leverage social proof without pressuring clients. Use norms and success stories to legitimize prudent choices. |
Integrate insights ethically into fiduciary conversations. Deliver expertise without triggering defensiveness or resistance. |
Frank Murtha, who holds a Ph.D. in Counseling Psychology, has taught at The City University of New York, Penn State, and New York University. In 2001, Dr. Murtha co-founded MarketPsych Inc., a statistically valid assessment for identifying investor personality traits, and he consults to institutional investors on macro- and micro-behavioral economics. In early 2021, he co-founded Financial Counseling Institute.
CE Submission & Approval Status
| Organization | Status | Course ID |
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| CFP Board | Approved | 345553 |
| IWI / CIMA | Approved | 26A4AI002 |
| NASAA | ||
| NASBA | Approved | - |
Pending Review – Submitted and awaiting review
To Be Submitted – Not yet submitted
Not Approved – Course is not approved for CE
Credit Requirements (On-Demand)
To earn credit for this on-demand course, participants must pass a 10-question assessment quiz with a score of at least 70% and complete three ungraded review questions.
Who Should Attend
IARs, CFP® professionals, EAs, CFAs, CPA financial planners, CPA/PFSs, CIMAs, CLUs, ChFCs, and other professionals seeking a deeper understanding of how economic conditions influence investment decisions and disciplined portfolio strategies.
Cost
Free to Advisors4Advisors members ($60/quarter)
CPE / CE Credit
Credit Hours: 1 hour
Field of Study: Economics
Course Level: Overview
Prerequisites
None
Advanced Preparation
None
Delivery Method
Group Internet-Based (Live webinar and on-demand replay)
Class curriculum
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Instructions
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Class Content
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Review Exercise
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Assessment
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Feedback
About this class
- $39.99
- 1 hour of video content
Instructor