LIVE: Best CE On Client Personality & Compatibility
Among the best CE classes for CFP, IAR, and CPA professionals—learn to decode client behavior using NEO personality traits.
Wednesday, August 13, 2025 4 PM ET.
Approved for 1 credit by CFP Board, IWI, NASBA and by NASAAA. This class was approved for NASAA credit August 27, 2025.
Financial professionals often cite 'fit' as the most important factor in maintaining long-term client relationships, but few take the time to formally assess investor personality. This course addresses that gap using the well-established NEO Five-Factor Model, a framework used by psychologists, HR professionals, and educators to predict behavior and define client personality traits. Advisors who understand client personality traits can guide clients with greater empathy, tailor communication more effectively, and reduce emotional decision-making that often leads to suboptimal outcomes.
At this class, you’ll learn to:
| Define investor personality using practical counseling concepts. Helps clients align identity with investment behavior. |
Explain the five-factor NEO model traits and sub-traits. Use traits to interpret investor behavior patterns. |
Identify personality traits that impact investor decisions. Apply trait knowledge to reduce client conflict. |
Analyze advisor-client fit using NEO profiles. Boost compatibility and improve retention outcomes. |
Recognize difficult client traits early in relationships. Use trait awareness to prevent advisor burnout. |
Apply personality profiles to client communication scripts. Match tone and words to investor type. |
Compare ultra-competitive, indecisive, and impulsive clients. Learn behavior triggers and emotional drivers. |
Adapt strategies for each difficult personality type. Use data, values, or guardrails to guide behavior. |
Assess own personality profile as a financial pro. Increase self-awareness to strengthen client outcomes. |
Use reliable online tools to explore investor personality. Implement insights ethically and effectively. |
This series of classes about financial counseling in the past has qualified for CE credit across multiple designations, including IAR CE, CFP CE, CPA CPE, and CIMA. That can cut the time you spend on CE and CPE in 50% or more, makes this a fast way to earn required credits while gaining powerful insights that make you a more client-aware and effective advisor. Advisors4Advisors ensures the class is regulator-compliant and suitable for live delivery. Upon completion, you'll receive credit tracking information and a downloadable certificate for your records. 85% of advisors gave our classes five star ratings so far in 2025, and 12% rated classes between with 4- and 4.9-stars.
Unlike courses that touch lightly on risk tolerance or investor profiling, this class delivers a structured, scientifically grounded approach to personality assessment. You learn to recognize how key personality traits—such as conscientiousness, neuroticism, and openness—manifest in investor behavior and what those traits mean for long-term portfolio guidance. It’s designed for CFPs, CPAs, IARs, CIMAs, and other CE-seeking professionals who want to incorporate a personality assessment into client relationships. The NEO assessment takes about an hour for clients to complete and is used to understand a client's investor personality as well as compatibility with you.
Taught by a seasoned financial counseling expert with 25-plus years of experience, the class walks you through real examples of how investor personality traits affect decision-making. You explore the emotional drivers behind ultra-competitive, indecisive, and impulsive client types, and gain scripts and strategies tailored to each. From handling volatile client reactions to building long-term trust with high-agreeableness individuals, this session is packed with tools you can use immediately.
This class is delivered live. It's approximately 60 minutes in length and comes with downloadable presentation slides. The class is also offered on-demand, so members of Advisors4Advisors can replay the session anytime at their own pace and revisit it as often as needed.
This class goes deep—using one of the most rigorously tested personality models in modern psychology. By aligning your client approach with investor personality insights, you create deeper trust, fewer miscommunications, and more consistent client outcomes. AI makes technical knowledge less important and people skills more important. If you're looking for a CE course that makes you better at communicating with people, this is it.
For CFP, CIMA, CPA and many other designations, you are not required to pass an exam to earn credit for live webinars. CPAs must submit answers to three polls during live classes, but they are unscored. IARs must also respond to at least one of the polls, ensuring they meet NASAA engagement exercise requirement.
The left-side menu of every class must be completed:
CFPs, EAs, CFAs, CPA financial planners, CPA/PFSs, CIMAs, CLUs, ChFCs, and other professionals who seek a deeper understanding of their clients' personality traits, investor personality characteristics, and how to best communicate with them.
Cost:
Free to Advisors4Advisors members ($60/Qtr.)
Prerequisites: None
Advanced Preparation: None
Course Level: Update
Course Delivery Method: Live
Field of study: Ethics
Advisors4Advisors is approved as a professional education provider by:
This class was submitted to NASAA for ethics credit on July 16, 2025. It was approved and given an ID number August 27 and is expected to begin to appear in your FinPro account in early September.
For information on administrative policies, such as refunds, cancellations and complaints, email [email protected]
Fritz Meyer’s presentations consist of about 50 charts and tables monthly. The transcribed slides from Fritz Meyer's CE/CPE webinars on A4A explain the latest financial economic data driving corporate earnings and can be branded with your logo.
$199.99 / 3 months