Help Clients Retain Crucial Concepts

Wednesday, January 28, 2026, 4 p.m. ET

This class is part of a 12-class LIVE IAR CE plan enabling IARs to complete 2026 NASAA IAR CE requirements in 12 live classes twice a year in consecutive six-month periods. The plan enables completion of 2026 IAR CE requirements over the first or second half of 2026. This IAR CE is free to members of  A4A members of A4A ($70/qtr.). 

Wealth management/financial planning is a collaborative enterprise. Financial Counseling is designed to help you maximize the effectiveness of that collaboration via a knowledge base and the Seven Essential Counseling Skills.  One skill in particular, Insights (or the ability to impart your message) has gotten less attention.  Yet it remains a crucial tool shaping client perspectives and delivering on the value of your expertise. At this class, you can learn how to:

  • maximize receptivity with clients so your message is more likely to be heard.
  • understand how cognitive psychology and choice architecture affects client decisions.
  • boost retention of what's most important 
  • apply behavioral finance principles to optimize a message's impact.
  • lean into psychological principles proven to strengthen relationships and increase the power of your advice.

Frank Murtha, who holds a Ph.D. in Counseling Psychology, has taught at The City University of New York, Penn State, and New York University. In 2001, Dr. Murtha co-founded MarketPsych Inc., a statistically valid assessment for identifying investor personality traits, and he consults to institutional investors on macro- and micro-behavioral economics. In early 2021, he co-founded Financial Counseling Institute.

CE Submission & Approval Status

Organization Status Course ID
CFP Board Pending Review
345552
IWI / CIMA Pending Review
26A4AI002
NASAA To Be Submitted
 
NASBA Approved 

Approved – Course has been fully approved
Pending Review – Submitted and awaiting review
– Not yet submitted
Not Approved – Course is not approved for CE

Credit Requirements (Live Attendance)

To earn credit for a live class, CPAs must respond to three unscored polls, and IARs must respond to at least one poll during the program. No exam is required for live attendance.


Who Should Attend

IARs, CFP® professionals, EAs, CFAs, CPA financial planners, CPA/PFSs, CIMAs, CLUs, ChFCs, and other professionals seeking a deeper understanding of how economic conditions influence investment decisions and disciplined portfolio strategies.


Cost

Free to Advisors4Advisors members ($60/quarter)


CPE / CE Credit

  • Credit Hours: 1 hour

  • Field of Study: Economics

  • Course Level: Overview


Prerequisites

None


Advanced Preparation

None


Delivery Method

Group Internet-Based (Live webinar and on-demand replay)