I had several folks submit questions via the Nov 13th webinar I performed at this site wanting to know my opinion on SaaS. While web-based contact management is fine, I’m not a huge fan of it for document management – see my thoughts below. I like to serve out documents securely via the web to others who need access to files (e.g., clients, satellite offices, remote users), and there is a variety of ways to achieve this including a SaaS model. Bottom line, decision making should be based on the goals of the individual firm to find the best suited technology match.
My feelin
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