Microsoft screwed up the launch of Surface Pro today and screwed many of its most loyal customers. I waited for an hour today for the Microsoft kiosk at Roosevelt Field Mall in Nassau County, Long Island, to open. While other people came and went, a woman who was nine months pregnant and a soon-to-be-married woman waited with me. Both of them wanted to buy it for their husbands, who like me have remained loyal to Microsoft while so many other lunatic fringe computer geeks have switch to Apple. And today Microsoft screwed us inexcusably.
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