I have been using Protracker for about 6 months now and find it a very robust tool for managing my office and clients. Because I am a one man operation with only a part time assistant I found Junxure-i which I had been using for 15 years overkill. Protracker is slimmer and much easier to manage. It captures all of the data I need to meet compliance issues and to manage such things as RMD and withdrawals as well as reporting changes in the client's net worth over time. There is always room for improvement and PRotracker needs improvement, too. The reporting tools are weak compared to Junxure-i, but that is a small price to pay for this excellent CRM.
I strongly recommend that small offices look at this CRM when evaluation Junxure-i.