"Holistic" Service Offering Key To Client Retention And Referrals Hot

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According to a recent survey of investors conducted by account aggregation firm ByAllAccounts and Paladin Registry, 46% of the people who aren't getting "holistic" service are thinking hard about finding a new advisor this year.

 

On the other hand, 54% of those who are getting that kind of full-spectrum advice are perfectly content with their advisor: zero percent chance of moving.

 

ByAllAccounts defines "holistic" as incorporating data from all of the family's accounts, even those not directly managed or overseen by the advisor.

 

Naturally, any client is going to want the best and broadest service available, especially if it's linked in their minds to a positive buzzword like "comprehensive," "all-encompassing," or "holistic."

 

Who wants service that advertises itself as "limited" or "narrow?"

 

Still, stripping away the marketing term reveals that clients really do seem to appreciate advisors who can actively monitorretirement accounts, trusts, and other held-away wealth.

 

And one detail ByAllAccounts tells me: those clients are not only more eager to refer such an advisor to their friends, but they're happy to pay extra to compensate the advisor for keeping an eye on these assets.

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A Strategically Focused CE Curriculum

With classes approved for over a decade by the CFP Board, IWI, and NASBA, Advisors4Advisors CE classes are an optimal knowledge stream for CFP®, CIMA®, CPA, CPA/PFS®, CFA®, and other practitioners. It's not a grab bag of speakers willing to sponsor CE content. Nor is it a one-man CE course. It's a group of subject matter experts with amazing communication skills and a history of thought leadership that, together, give advisors a well-rounded knowledge system for running a professional practice ethically and intelligently.

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A4A CE classes for financial professionals began in October 2008, the week Lehman Bros. collapsed. Initially billed as “The Financial Crisis Webinar Series,” A4A connects advisors with authoritative sources on investing, tax, and financial planning, chosen by A4A Editor Andrew Gluck, a veteran financial reporter. A4A members get a stream of CE classes for an advisor who: 

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It is not possible for me to overstate the cumulative value that Craig, Bob and Fritz have added for over 10 years to my investment advisory practice, as well as for personal and family financial planning. A4A gets my highest recommendation
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Kevin Brosious, MBA, CFP®, CPA/PFS®

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